Terms and Conditions

Welcome to Cruise Parking Southampton. By accessing our website or using our services, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Definitions

“Company”, “we”, “us”, and “our” refer to Cruise Parking Southampton.

“You” refers to any user accessing our website or booking our services.

“Services” include vehicle parking, shuttle transfers, and related facilities.

2. Use of Services

You must be at least 18 years old to use our services. You agree to use our website lawfully and not engage in any activity that may harm or disrupt our operations.

3. Bookings and Payments

All bookings must be made through our website or approved channels. Full payment is required at the time of booking. Prices and payment methods are displayed during checkout.

4. Cancellations and No-Show

Cancellations and amendments may be subject to charges. Failure to arrive on your scheduled date and time without prior notice may result in loss of payment.

5. Parking and Vehicle Responsibility

Parking spaces are allocated on a first-available basis unless confirmed otherwise. You are responsible for ensuring your vehicle is roadworthy and insured.

We are not responsible for loss or damage caused by third parties, natural events, or personal items left inside the vehicle.

6. Shuttle Service

Shuttle transfers are subject to availability. While we aim to operate on time, delays may occur due to traffic, weather, or unforeseen circumstances.

7. Refund Policy

Refunds are processed according to our cancellation policy. Eligible refunds will be issued to the original payment method within 5–10 business days.

8. Intellectual Property

All content on this website, including text, images, and logos, is owned or licensed by Cruise Parking Southampton and may not be used without permission.

9. Limitation of Liability

Our liability is limited to the amount paid for the service. We are not liable for indirect or consequential losses.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we handle your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any changes.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: info@chzr.insite.uk
Phone: 07386 251 910