Pick your departure date, find your ship, and reserve your space in under a minute. Secure, staff-attended parking two minutes from the terminal, fully insured every time.
Cameras cover the compound around the clock, recorded and reviewed.
Single controlled entry, no through traffic, no wandering visitors.
A real person hands your car back: no keypads, no scavenger hunt for keys.
Your vehicle is insured for the whole time it's in our care.
Pull in at our secure site: no port traffic, no long walk with your cases.
A staff transfer takes you and your luggage to the terminal door while we take care of the car.
Text us your ETA, and your car (plus your luggage run) is ready the moment you land.
The dates above cover our upcoming published sailings. If you can't find yours, call or email us with the ship name and date and we'll confirm availability directly.
Yes, you can change your dates after booking. Get in touch with us and we'll offer flexible options to suit you.
Most cars and small vans are fine. For anything larger, call ahead and we'll confirm we can take it.
“Excellent company and highly recommended. Friendly, professional and fast service from start to finish. The whole process was so easy and straightforward, making parking for our cruise completely stress free. Would definitely use them again!”
“Very quick and efficient parking/transfer to ship. Very pleasant and helpful staff. Can't fault this service.”
“Used Cruise Parking Southampton for the first time. Very polite workers on site. Leave the car there and you take the keys with you. Mini bus to and from the port. Easy to use and will recommend them.”
Booking & payment: a booking is confirmed only once payment has been received in full. It's your responsibility to make sure the details you give us (dates, times, vehicle registration, and contact details) are correct, as we rely on them to have your car ready for collection.
Cancellations & refunds: full refund, issued as a voucher (less a £25 admin fee) if cancelled within 14 days of booking, regardless of drop-off date. 50% refund, issued as a voucher, if cancelled more than 14 days after booking but at least 7 days before 10:00am on your drop-off day. No refund for cancellations within 7 days of drop-off, or for no-shows. Vouchers are issued within 5–10 business days and can be redeemed against a future booking with us.
Your vehicle: cars left with us must be taxed, MOT'd (where applicable), insured, and roadworthy. Please point out any existing damage to a member of staff at drop-off, as we can't be held responsible for marks or damage that weren't noted at that time.
Damage & liability: we take care of every vehicle as if it were our own, and we're insured against loss or damage caused by our negligence while your car is in our compound. We're not responsible for mechanical or electrical faults, pre-existing damage, general wear and tear, or anything caused by circumstances outside our control. Our liability is limited to the value of our insurance cover, and we're not liable for indirect losses such as a missed flight or cruise departure unless that loss was caused by our negligence.
Belongings: please remove cash, valuables, and personal items from your car before drop-off. We can't take responsibility for anything left inside the vehicle during your booking.
Drop-off & collection: please aim to arrive within your booked window so a member of staff can meet you. On your return, let us know your ETA where you can and collect your vehicle within a reasonable time; if you're delayed well beyond your expected return and haven't been in touch, additional charges may apply.
Conduct: our team work hard to make your drop-off and collection smooth and stress-free, and we ask that you treat them with the same courtesy. We operate a zero-tolerance approach to abusive, threatening, or violent behaviour towards our staff or other customers, and reserve the right to end a booking without refund, refuse future bookings, and involve the police where this happens.
Security: our compound is locked, gated, and covered by CCTV around the clock for the safety of your vehicle and our staff. Footage may be shared with the police if ever needed.
Circumstances beyond our control: we're not liable for delays or disruption caused by things outside our reasonable control, including severe weather, traffic, or changes to port or cruise line schedules.
Your information: any personal details you give us are used only to manage your booking and are handled in line with UK data protection law. We don't sell or share your information with third parties for marketing purposes.
These terms are governed by the laws of England and Wales.